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Hapi Congratulates SH Hotels & Resorts on its Hotel Visionary Award for Innovative Guest Experience Solution

Hapi Congratulates SH Hotels & Resorts on its Hotel Visionary Award for Innovative Guest Experience Solution

SH Hotels & Resorts was recently honored with the prestigious Hotel Visionary Award for Sales & Marketing at the Hotel Technology Forum.
December 17, 2024
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Hotel M&A:  Navigating Technical Hurdles and Driving Portfolio Growth

Hotel M&A: Navigating Technical Hurdles and Driving Portfolio Growth

Mergers and acquisitions (M&A) activity is ramping up in the hospitality industry - it seems like every week there is another headline featuring...
October 2, 2024
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Why Hapi is Essential for Implementing Salesforce Data Cloud in the Hotel Industry

Why Hapi is Essential for Implementing Salesforce Data Cloud in the Hotel Industry

Hospitality businesses are acutely focused on utilizing technology to enhance guest experiences, streamline operations, and drive profitability.
September 11, 2024
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Hapi Names New Head of Strategic Accounts to Ensure Customer Success

Hapi Names New Head of Strategic Accounts to Ensure Customer Success

Chris Bram brings more than a decade of hospitality technology experience to Hapi, where he will serve as SVP of Strategic Accounts and oversee a cust
May 8, 2024
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Hapi Enhances Your Hotel’s Loyalty Program

Hapi Enhances Your Hotel’s Loyalty Program

Strengthen your hotel’s loyalty program with the right data platform. Learn how Hapi Data Platform helps you deliver exceptional guest experiences...
April 3, 2024
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Hapi People Spotlight: Dima Kovalov

Hapi People Spotlight: Dima Kovalov

Helping hoteliers utilize technology for success is a driving motivator for Dima Kovalov, team lead of Hapi Guest implementations. Hailing from...
March 28, 2024
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Get Hapi with Your Hotel Data:  A Modern Solution built on AWS

Get Hapi with Your Hotel Data: A Modern Solution built on AWS

The Hotel industry faces a data abundance challenge. Hapi Data Platform offers a modern, secure, and cost-effective solution.
November 3, 2023
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Hapi People Spotlight: Aya McKeen

Hapi People Spotlight: Aya McKeen

Let's get to know Aya McKeen, Hapi's Director of CRM Implementation & Support!
August 29, 2023
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Driving AI in the Hotel Industry - The Importance of Data

Driving AI in the Hotel Industry - The Importance of Data

Unleash the Future of Hospitality: How AI and Hapi's Data Solutions Revolutionize Personalized Guest Experiences in the Hotel Industry
August 18, 2023
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 Embracing the Multi-PMS Era: How Hapi Facilitates Seamless Data Integration for Hotel Companies

Embracing the Multi-PMS Era: How Hapi Facilitates Seamless Data Integration for Hotel Companies

Hapi enables hotel companies to embrace the multi-PMS world by providing a hospitality integration platform that normalizes data streams.
June 21, 2023
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🎉 Hapi attending both HITEC Toronto and The Hospitality Show Las Vegas!

🎉 Hapi attending both HITEC Toronto and The Hospitality Show Las Vegas!

Exciting News! Hapi is thrilled to announce our presence at both HITEC Toronto and the Hospitaity Show Las Vegas!
May 22, 2023
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Hapi People: Meet Martin Sestak, Platform Implementation Manager

Hapi People: Meet Martin Sestak, Platform Implementation Manager

We’re shining the spotlight on Martin Sestak, Platform Implementation Manager, who joined Hapi in March 2022, bringing experience from both the hotel
April 19, 2023
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Great Wolf Turns to Hapi to Deliver a Streamlined Salesforce Experience

Great Wolf Turns to Hapi to Deliver a Streamlined Salesforce Experience

Great Wolf Resorts has partnered with Hapi to enhance its 360-degree personalised marketing strategy on Salesforce.
March 27, 2023
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Hawaii’s Turtle Bay Unlocks Customer Data for New, Holistic Marketing Strategy

Hawaii’s Turtle Bay Unlocks Customer Data for New, Holistic Marketing Strategy

Turtle Bay turned to Hapi and Salesforce to better understand its guests and develop relationships through personalized, omnichannel outreach.
February 7, 2023
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 Hapi Well Positioned to Continue Accelerated Growth in 2023

Hapi Well Positioned to Continue Accelerated Growth in 2023

2022 was a pivotal year for the team at Hapi and we can’t be more excited about the partnerships we are building and the opportunities ahead in 2023.
January 20, 2023
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Hapi Joins the Margaritaville Revenue & Marketing Team for Summit in Cancun

Hapi Joins the Margaritaville Revenue & Marketing Team for Summit in Cancun

Hapi executives participated in paradise at the Margaritaville Revenue & Marketing Summit, at the Margaritaville Island Reserve Riviera Cancun.
November 9, 2022
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Red Lion Hotels Corporation: Innovation Accelerated

Red Lion Hotels Corporation: Innovation Accelerated

RLHC has partnered with Hapi to streamline operations and help deliver personalized guest experienes.
October 5, 2022
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6 Simple Steps to Implementing a Data-Driven Personalization Strategy

6 Simple Steps to Implementing a Data-Driven Personalization Strategy

Many travel companies have sharpened their focus on better “owning” the relationship with their guests, aimed at driving loyalty and direct business.
September 27, 2022
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How Hyatt Powers an Innovative Digital Guest Experience with Real-Time Data

How Hyatt Powers an Innovative Digital Guest Experience with Real-Time Data

Hyatt has implemented a centralized data strategy to reduce friction with guests along their digital journey.
July 21, 2022
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How Data Can Bridge the Gap Between Technology and Operations

How Data Can Bridge the Gap Between Technology and Operations

The friction that occurs between operations teams (front desk, sales, marketing) and technology teams can be eased with clean and actionable data.
July 13, 2022
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Exploring MDM vs. CDP in Hospitality

Exploring MDM vs. CDP in Hospitality

Before you build omnichannel marketing strategies, ensure you’ve got a solid MDM process to centralize the data that will feed your CDP.
April 5, 2022
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Building the Ultimate Guest Journey: How Rocco Forte Hotels Connects Data across Properties to Gain Insight

Building the Ultimate Guest Journey: How Rocco Forte Hotels Connects Data across Properties to Gain Insight

Rocco Forte partnered with Hapi to connect data across the portfolio into one centralized hub to provide insight into the customer journey.
March 23, 2022
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Hapi Hits Milestone Growth Steps in 2021

Hapi Hits Milestone Growth Steps in 2021

Despite a turbulent hospitality market, hotel companies continue to understand the importance of improving the data flow between their systems.
January 10, 2022
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How to Build a True Personalized Omnichannel Guest Journey at Scale

How to Build a True Personalized Omnichannel Guest Journey at Scale

View an educational presentation from HITEC on how Hapi has teamed with Salesforce to help hotel companies create 360-degree views of their guests.
October 11, 2021
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How a CDP Will Shape the Future of Hotel Marketing

How a CDP Will Shape the Future of Hotel Marketing

Hotel companies must shift their focus to collecting, storing and analyzing first-party data, which requires advanced marketing technology.
July 19, 2021
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How to Launch the Next Best Hotel Tech Solution

How to Launch the Next Best Hotel Tech Solution

Leaders during a recent webinar discussed the considerations for developing and going to market with a new hospitality tech solution.
June 28, 2021
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Hospitality CRM: Past, Present and Future

Hospitality CRM: Past, Present and Future

Hapi advisor Bob Magliozzi shares his take on how hotels are using guest data most effectively today.
June 1, 2021
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4 Tips for Choosing a Solution to Optimize Your Guest Data

4 Tips for Choosing a Solution to Optimize Your Guest Data

How hoteliers should evaluate data platforms that will add value, allow deeper connections with customers and ultimately convert.
April 15, 2021
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All About APIs: The Future of Integrated Technology

All About APIs: The Future of Integrated Technology

With Hapi, developers can write to one set of APIs and connect to many systems, saving time, money and resources.
March 17, 2021
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Segredo: How Technology Will Power Hospitality’s Recovery

Segredo: How Technology Will Power Hospitality’s Recovery

The hotel companies that are most nimble and can adapt to a new normal with proactive strategies will fast become market leaders.
February 9, 2021
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Hotel Brands Miss Opportunity to Build Guest Connections

Hotel Brands Miss Opportunity to Build Guest Connections

Hotel companies have a leg up over OTAs if they access data throughout the entire guest journey and build a 360-degree view of the guest.
January 7, 2021
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Consolidation: Adapting Operations to Lower Occupancy

Consolidation: Adapting Operations to Lower Occupancy

Hotels around the world are faced with the challenge to operate at lower occupancy levels.
January 1, 2021
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Contactless Demand Drives New Hapi-Opera OWS Integration

Contactless Demand Drives New Hapi-Opera OWS Integration

Hapi has built a certified integration with Opera called OWS, allowing third-party providers to send and receive more complicated tasks.
December 1, 2020
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Hoteliers: Be Prepared for Incredible Growth Ahead

Hoteliers: Be Prepared for Incredible Growth Ahead

As we enter holiday seasons and vaccines become closer to reality, travelers are again filled with wanderlust. How will you stand out?
December 1, 2020
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Solving Hotel Tech Integrations Challenges One Step at a Time

Solving Hotel Tech Integrations Challenges One Step at a Time

At Hapi, we’re dedicated to helping hoteliers get back to focusing on providing exceptional guest experiences.
October 30, 2020
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New Hapi Sandbox PMS Makes Integration, Testing a Joy

New Hapi Sandbox PMS Makes Integration, Testing a Joy

Working in a "production-realistic" environment makes development quicker and easier, increasing the quality of the product.
October 30, 2020
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Hapi's Connector App for Salesforce Goes Next Level

Hapi's Connector App for Salesforce Goes Next Level

Hapi Connect for Salesforce is an AppExchange app connecting hotel PMS systems to Salesforce in real-time.
September 3, 2020
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The Guest Journey in a Contactless era.

The Guest Journey in a Contactless era.

You would think that delivering a contactless experience for hotel guests would be no more difficult than for airline passengers.
September 1, 2020
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Guest Service is no longer a contact sport.

Guest Service is no longer a contact sport.

In a focus group with the hospitality's top IT execs, Hapi takes stock of their technology priorities, and contact-less takes the lead.
June 9, 2020
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Hospitality CRM:  A Hotelier’s Guide to Learning Salesforce

Hospitality CRM: A Hotelier’s Guide to Learning Salesforce

Hospitality Organizations have many ways to leverage Salesforce platforms.
April 20, 2020
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Hapi attends HEDNA 2019 in LA

Hapi attends HEDNA 2019 in LA

A Hapi summary of Hedna 2019 in Los Angeles!
May 17, 2019
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Hapi makes data integration simple

Hapi makes data integration simple

Hapi is a data integration platform designed to streamline the way hospitality organizations integrate their various systems.
May 17, 2019
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Real time data streams for hospitality

Real time data streams for hospitality

Let's talk about Data Streaming in Hospitality.
May 17, 2019
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Salesforce.com and Hospitality get connected with Hapi

Salesforce.com and Hospitality get connected with Hapi

Hapi-Connect has been officially approved for the Salesforce.com AppExchange marketplace.
May 17, 2019
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It’s a Great Time to be HAPI.

It’s a Great Time to be HAPI.

Hospitality companies are embarking on their own internal technology initiatives to differentiate and compete with the changing landscape.
May 17, 2019
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