Information you provide directly. We collect and store personal information that you directly provide us through our Site, when using our Services, and other ways, such as through a customer support request, through interactions on social media, participation in a survey or promotion, application for a job, and at events. Information we collect includes, for example, your name, job title, company name, email address, phone number, mailing address, billing address, city and country, and any data you enter into any 'free text' boxes on our forms. We may collect credit card numbers and other payment information if you purchase Services, such as cloud services, or software subscriptions.
Information collected through social media and other platforms. We receive information about you when you engage with us through various third-party platforms, for example, by joining our Slack community, liking us on Facebook, connecting on LinkedIn, GitHub, or Meetup, following us on Twitter or Instagram, registering for training, or sharing content from our Site on Facebook, Twitter, or LinkedIn. The data we exchange with these third-party platforms may depend upon your privacy settings with these platforms. You should review and consider adjusting your privacy settings on third-party websites and services before engaging. Do not provide us with any sensitive personal data through these platforms. We are not responsible for the data protection and use practices of these third-party platforms. Please see their privacy statements to learn how they use your information.
Third-party sources. We may occasionally receive your personal information from third party sources including our affiliates, marketing and research partners, and companies such as FullContact and LinkedIn. Users of our Services may also provide your personal information when they identify you as a billing, support, or technical contact, or when inviting you to use our Services or attend our events. If you integrate or link a third-party service with our Sites or Services we may receive personal information about you from that third-party service based upon the settings and permissions you've established with such third party service, and that third party service's privacy practices.
The types of information we collect from third parties may include name, company name, title, role, zip code, city, country, telephone number, and social media engagement. We use this information to maintain and improve the accuracy of the records we hold about you, identify new customers, and provide a more tailored advertising experience. We may combine this information with other information we collect about you through our Sites and Services.
When you are asked to provide personal information, you may decline. But if you choose not to provide information that is necessary to provide certain Services, those Services may not be available or function correctly.