Acceptable Use and External-Facing Services Policy

1. Scope
This Acceptable Use and External Facing Services Policy (“Policy”) applies to customers’ use of all Services offered by Data Travel, LLC or its affiliates (“Hapi”).

2. Violations
A Customer’s violation of this Policy will be considered a material breach of the Master Subscription Agreement and/or other Agreement governing the customer’s use of the services.

3. Prohibited Material
Customers may not, and may not allow any third-party, including its users, to use services to display, store, process or transmit, or permit use of services to display, store, process or transmit:
• Material that infringes or misappropriates a third party's intellectual property or proprietary rights;
• Hate-related or violent material, and/or material advocating discrimination against individuals or groups;
• Obscene, excessively profane material or otherwise objectionable material;
• Material advocating or advancing criminal hacking, cracking, or phishing;
• Material related to illegal drugs
• Malicious material;
• Unlawful software;
• Malicious code, such as viruses, worms, time bombs, Trojan horses and other harmful or malicious files, scripts, agents or programs;
• Material that violates, encourages, or furthers conduct that would violate any applicable laws, including any criminal laws, or any third-party rights, including publicity or privacy rights.

4. Prohibited Actions
Customers may not use a service to, nor allow its users or any third-party to use a service to:
• Generate or facilitate unsolicited commercial email (spam). Such prohibited activity includes, but is not limited to:
– sending communications or email in violation of the GDPR, CAN-SPAM Act or any other applicable anti-spam law or regulation;
– imitating or impersonating Hapi, another person or his, her or its email address, or creating false accounts for the purpose of sending spam;
– sending email to users who have requested to be removed from a mailing list;
– selling to, exchanging with, sharing with, or distributing to a third-party personal information, including the email addresses of any person without such person's knowing and continued consent to such disclosure; or sending unsolicited emails to significant numbers of email addresses belonging to individuals and/or entities with whom you have no pre-existing relationship;
• Send, upload, distribute or disseminate, or offer to do the same, with respect to unlawful, defamatory, harassing, abusive, fraudulent, infringing, obscene, excessively profane, hateful, violent, or otherwise objectionable material, or promote, support, or facilitate unlawful, hateful, discriminatory, or violent causes;
• Intentionally distribute viruses, worms, defects, Trojan horses, corrupted files, hoaxes, or any other items of a destructive or deceptive nature; Conduct or forward multi-level marketing, such as pyramid schemes and the like;
• Generate or facilitate SMS, MMS, or other text messages or push notifications in violation of the Telephone Consumer Protection Act, the Do-Not-Call Implementation Act, or any other applicable law including antispam, telemarketing or telephone consumer protection laws or regulations;
• Use the Services in any manner that violates any applicable industry standards, third party policies or requirements that Hapi may communicate to its users;
• Transmit material that may be harmful to minors;
• Illegally transmit another's intellectual property or other proprietary information without such owner's or licensor's permission;
• Impersonate another person, entity or Hapi (via the use of an email address or otherwise) or otherwise misrepresent themselves or the source of any communication;
• Violate the rights (such as rights of privacy or publicity) of others;
• Promote, facilitate, or encourage illegal activity;
• Interfere with other users' enjoyment of a Service;
• Mislead people about voting processes or census processes;
• Engage in or promote gambling, or run a gambling operation;
• Sell, distribute or export illegal or prescription drugs or other controlled substances;
• Access (including through any interfaces provided with a service), any Hapi Services or Content, or other Service or Content, in a manner that violates the terms for use of or access to such Services
• Perform significant load or security testing without first obtaining Hapi’s written consent;
• Remove any copyright, trademark or other proprietary rights notices contained in or on the Service or Content;
• Use the Service in any manner that would disparage Hapi.

5. Last version update: March 3, 2022
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