Hospitality CRM: A Hotelier’s Guide to Learning Salesforce
How a growth mindset, marked by one's willingness to always continue learning, leads an individual too much greater success in life, when compared to its Fixed mindset counterpart.
IHG, Sonesta, Nemacolin Speak on Stage on how a Modern Data Strategy is Critical to Success
At HITEC 2024 in Charlotte, leaders from Sonesta, IHG and Nemacolin Resort shared key insights on how a modern approach to data integrations is critical to personalizing guest experiences and driving loyalty to their brand.
Visual Matrix Expands Data Centralization Capabilities for Hapi
Property level data from Visual Matrix PMS is now accessible through the Hapi Integration Platform, and Sonesta International Hotels is already capitalizing by delivering real-time data into their Customer Data Platform.
Hotel X Supercharges Marketing with Automation and Dynamic Content
The 404-roomresort in Toronto implemented Salesforce Sales and Marketing Cloud for richguest profiles and personalized guest journeys, but needed Hapi’s experiencedhospitality team to access the necessary data.
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