Latest News & Updates

All the information you need to know about solving hospitality's integrations challenges.

Blog

Hapi Congratulates SH Hotels & Resorts on its Hotel Visionary Award for Innovative Guest Experience Solution

SH Hotels & Resorts was recently honored with the prestigious Hotel Visionary Award for Sales & Marketing at the Hotel Technology Forum.
December 17, 2024
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Hotel M&A: Navigating Technical Hurdles and Driving Portfolio Growth

Mergers and acquisitions (M&A) activity is ramping up in the hospitality industry - it seems like every week there is another headline featuring...
October 2, 2024
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Why Hapi is Essential for Implementing Salesforce Data Cloud in the Hotel Industry

Hospitality businesses are acutely focused on utilizing technology to enhance guest experiences, streamline operations, and drive profitability.
September 11, 2024
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In the News

How Big Data can drive hotel value and loyalty

Hotel brands have found themselves in a uniquely challenging position: As online travel agencies continue to drive a significant share of business, many hotel owners are questioning whether the costs of associating with a brand are worth it.

March 1, 2021
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Hapi named as one of 2 potential "Game Changers" in the Hospitality Technology Industry

2020 is now thankfully almost behind us. With the arrival of vaccines, the hospitality industry is starting to regain some optimism about the future.

December 18, 2020
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Guest Service Is No Longer A Contact Sport

In a first-of-its-kind focus group with the hospitality industry’s top IT executives, Hapi takes stock of their technology priorities for operations in a post Covid-19 era.

June 10, 2020
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Press Releases

Nemacolin Turns to Hapi for Salesforce CRM Deployment

Luxury destination resort Nemacolin has partnered with Hapi and Salesforce to create a high-touch, personalized guest experience. The resort will use Salesforce's Sales Cloud, Marketing Cloud and Analytics products to understand its guests, their preferences and satisfaction levels, which will help to provide personalized touches throughout their stay.

May 2, 2023
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Great Wolf Turns to Hapi to Deliver a Streamlined Salesforce Experience

Great Wolf Resorts has partnered with Hapi to enhance its 360-degree personalised marketing strategy. Great Wolf operates 19 indoor water park resorts and was looking to centralise the data it collects at various touchpoints in a bid to create guest profiles, but had struggled with data duplication and fragmentation. After implementing Salesforce Marketing Cloud and Service Cloud, Hapi enabled Great Wolf to get one consistent data pipeline from its PMS into Salesforce and was quick to deliver quality data in real-time.

March 27, 2023
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Hapi Connects SevenRooms and Salesforce to Drive Guest Insights and Personalization at Crystalbrook Collection

SevenRooms can now share check-level F&B data to CRMs in real time with Hapi Guest for Salesforce, allowing Crystalbrook Collection to offer a 360-degree personalized guest journey that includes their dining experiences.

March 22, 2023
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