Hotel brands have found themselves in a uniquely challenging position: As online travel agencies continue to drive a significant share of business, many hotel owners are questioning whether the costs of associating with a brand are worth it.
2020 is now thankfully almost behind us. With the arrival of vaccines, the hospitality industry is starting to regain some optimism about the future.
In a first-of-its-kind focus group with the hospitality industry’s top IT executives, Hapi takes stock of their technology priorities for operations in a post Covid-19 era.
One-of-a-kind desert oasis in Glendale, Arizona, featuring an 1,100-room luxury hotel, will deploy Hapi Guest to personalize the guest experience across all areas of the resort.
Through significant advancements to the latest version of its Hotel Integration Platform and the addition of the new Hapi Data Platform, Hapi has built a solution for bringing modern technology to the hospitality industry.
Using innovations from Hapi and Salesforce, Sage Hospitality Group has been able to centralize guest data and digitize its customer relationship management to deliver exceptional experiences.