Acceptable Use and External-Facing Services Policy
1. Scope
This Acceptable Use and External Facing Services Policy ("Policy") applies to customers' use of all services offered by Data Travel, LLC or its affiliates ("HAPI").
2. Effective Date of this Policy Update
December 2017
3. Changes to Policy
HAPI may change this Policy by posting an updated version of the Policy at www.hapicloud.io and such updates will be effective upon posting.
4. Violations
A customer's violation of this Policy will be considered a material breach of the master subscription agreement and/or other agreement governing the customer's use of the services.
5. Prohibited Material
Customers may not, and may not allow any third-party, including its users, to use services to display, store, process or transmit, or permit use of services to display, store, process or transmit:
  • Material that infringes or misappropriates a third party's intellectual property or proprietary rights;
  • Hate-related or violent material, and/or material advocating discrimination against individuals or groups;
  • Obscene, excessively profane material or otherwise objectionable material;
  • Material advocating or advancing criminal hacking, cracking, or phishing;
  • Material related to illegal drugs or paraphernalia;
  • Malicious Material;
  • Unlawful software;
  • Malicious code, such as viruses, worms, time bombs, Trojan horses and other harmful or malicious files, scripts, agents or programs; or
  • Material that violates, encourages or furthers conduct that would violate any applicable laws, including any criminal laws, or any third-party rights, including publicity or privacy rights.
6. Prohibited Actions
Customers may not use a service to, nor allow its users or any third-party to use a service to:

  • Generate or facilitate unsolicited commercial email (spam). Such prohibited activity includes, but is not limited to:

  • sending communications or email in violation of the CAN-SPAM Act or any other
  • applicable anti- spam law or regulation;
  • address, or creating false accounts for the purpose of sending spam;
  • data mining or harvesting any web property (including any External-Facing Service) to find email addresses or other user account information;
  • sending unauthorized mail via open, third-party servers;
  • sending email to users who have requested to be removed from a mailing list;
  • selling to, exchanging with, sharing with or distributing to a third party personal information, including the email addresses of any person without such person's knowing and continued consent to such disclosure; or
  • sending unsolicited emails to significant numbers of email addresses belonging to individuals and/or entities with whom you have no preexisting relationship

  • Send, upload, distribute or disseminate, or offer to do the same, with respect to unlawful, defamatory, harassing, abusive, fraudulent, infringing, obscene, excessively profane, hateful, violent, or otherwise objectionable material, or promote, support or facilitate unlawful, hateful, discriminatory, or violent causes;
  • Intentionally distribute viruses, worms, defects, Trojan horses, corrupted files, hoaxes, or any other items of a destructive or deceptive nature;
  • Conduct or forward multi-level marketing, such as pyramid schemes and the like;
  • Generate or facilitate SMS, MMS, or other text messages or push notifications in violation of the Telephone Consumer Protection Act, the Do-Not-Call Implementation Act, or any other applicable law including anti- spam, telemarketing or telephone consumer protection laws or regulations;
  • Use the services in any manner that violates any applicable industry standards, third party policies or requirements that Salesforce may communicate to its users, including all of the applicable guidelines published by the CTIA, the Mobile Marketing Association, the Self Regulatory Principles as directed by the Digital Advertising Alliance and the Network Advertising Initiative or any other generally accepted industry associations, carrier guidelines or other industry standards;
  • Transmit material that may be harmful to minors;
  • Illegally transmit another's intellectual property or other proprietary information without such owner's or licensor's permission;
  • Violate the rights (such as rights of privacy or publicity) of others;
  • Promote, facilitate or encourage illegal activity; Interfere with other users' enjoyment of a service;
  • Engage in activity in connection with illegal peer-to-peer file sharing;
  • Engage in or promote gambling, or run a gambling operation; Sell, distribute or export illegal or prescription drugs or other controlled substances or paraphernalia;
  • Access (including through any interfaces provided with a service), any HAPI product or service, or other service or website, in a manner that violates the terms for use of or access to such service or website;
  • Operate an "open proxy" or any other form of Internet proxy service that is capable of forwarding requests to any end user or third party-supplied Internet host;
  • Perform significant load or security testing without first obtaining HAPI's written consent;
  • Remove any copyright, trademark or other proprietary rights notices contained in or on the service or reformat or frame any portion of the web pages that are part of the service's administration display;
  • Access a third-party web property for the purposes of web scraping, web crawling, web monitoring, or other similar activity through a web client that does not take commercially reasonable efforts to identify itself via a unique User Agent string describing the purpose of the web client and obey the robots exclusion standard (also known as the robots.txt standard), including the crawl-delay directive;
  • or Use a service in any manner that would disparage Data Travel. Send, upload, distribute or disseminate, or offer to do the same, with respect to unlawful, defamatory, harassing, abusive, fraudulent, infringing, obscene, excessively profane, hateful, violent, or otherwise objectionable material, or promote, support or facilitate unlawful, hateful, discriminatory, or violent causes;
  • Intentionally distribute viruses, worms, defects, Trojan horses, corrupted files, hoaxes, or any other items of a destructive or deceptive nature;
  • Conduct or forward multi-level marketing, such as pyramid schemes and the like;
  • Generate or facilitate SMS, MMS, or other text messages or push notifications in violation of the Telephone Consumer Protection Act, the Do-Not-Call Implementation Act, or any other applicable law including anti- spam, telemarketing or telephone consumer protection laws or regulations;
  • Use the services in any manner that violates any applicable industry standards, third party policies or requirements that Salesforce may communicate to its users, including all of the applicable guidelines published by the CTIA, the Mobile Marketing Association, the Self Regulatory Principles as directed by the Digital Advertising Alliance and the Network Advertising Initiative or any other generally accepted industry associations, carrier guidelines or other industry standards;
  • Transmit material that may be harmful to minors;
  • Illegally transmit another's intellectual property or other proprietary information without such owner's or licensor's permission;
  • Violate the rights (such as rights of privacy or publicity) of others;
  • Promote, facilitate or encourage illegal activity;
  • Interfere with other users' enjoyment of a service;
  • Engage in activity in connection with illegal peer-to-peer file sharing;
  • Engage in or promote gambling, or run a gambling operation;
  • Sell, distribute or export illegal or prescription drugs or other controlled substances or paraphernalia;
  • Access (including through any interfaces provided with a service), any HAPI product or service, or other service or website, in a manner that violates the terms for use of or access to such service or website;
  • Operate an "open proxy" or any other form of Internet proxy service that is capable of forwarding requests to any end user or third party-supplied Internet host;
  • Perform significant load or security testing without first obtaining HAPI's written consent;
  • Remove any copyright, trademark or other proprietary rights notices contained in or on the service or reformat or frame any portion of the web pages that are part of the service's administration display;
  • Access a third-party web property for the purposes of web scraping, web crawling, web monitoring, or other similar activity through a web client that does not take commercially reasonable efforts to identify itself via a unique User Agent string describing the purpose of the web client and obey the robots exclusion standard (also known as the robots.txt standard), including the crawl-delay directive; or
  • Use a service in any manner that would disparage Data Travel.
7. U.S. Digital Millennium Copyright Act
To the extent a customer uses such services for advertising, sending electronic messages or for the creation and hosting of, or for posting material on, external-facing websites ("External- Facing Services"), each customer must (i) comply with any notices received under Title II of the Digital Millennium Copyright Act of 1998 (Section 512 of the U.S. Copyright Act) (the "DMCA") or the European Union Council Directive 2000/31, On Certain Legal Aspects of Information Society Services, in Particular Electronic Commerce, in the Internal Market or other counterparts or their local counterparts, (ii) publicly display a description of its notice and takedown process under the DMCA on its instance of the External-Facing Services, and (iii) comply with that description.

If HAPI receives a notice alleging that material on a customer's instance of an External-Facing Service infringes another party's intellectual property, HAPI may disable that customer instance of the External-Facing Service or remove allegedly infringing material. If HAPI receives more than one such notice for the same customer, HAPI reserves the right to immediately terminate such customer's subscriptions to the External-Facing Services as deemed necessary by HAPI to ensure continued protection under the safe harbor provisions under the DMCA or to prevent violations of other applicable laws or third parties' rights.